- Are the shoes photos real?
Yes, all the photos displayed are 100% real, and photos are all taken by ourselves, but maybe there are some color shading because of the monitors.
- When will you ship my order?
Generally most of our products are in stock; your order will be shipped out within 3-4 working days after your payment is verified by Dhgate. But in case of any hot products are temporarily out of stock, we will contact you ASAP to ask an extension or change other items or any of your suggestion.
- How long can I receive my order?
China Post Air Mail: 20-60 working days, Cheap but very slow
EMS: 7-10 working days, Safe & Low tariffs
DHL: 5-7 working days, Safe & Fast
UPH: 5-7 working days, Safe & Fast
If buyers buy three pairs or more than three pairs one time, we will send out by DHL,UPH, EMS or the other fast express, different countries, we will choose different express.
- Please note that: Free shipping by China Air Mail usually takes 20-30days. And it takes even longer example 50-60days. Please be patient if you don’t get the goods quickly after delivery. Or you can choose DHL, EMS, or the other express service, but please contact us to add extra shipping cost for quickly delivery.
- How about the quality of the items?
We will check the shoes carefully before shipping, and we will try our best make sure all the shoes are good. Though it’s possible with small thread, dust, a little smell, we do affordable buyers wear, but not luxury; please think twice before you order
- How about refund/replacement?
If There is any problems, please contact us within three days after order received, if your goods in your possession over four days, it is considered used we will not issue you refund or replacement.
If you are happy with your purchase, please leave us positive feedback, and our automated feedback system will immediately leave you positive feedback as well.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.